Single Family – Provider Bills

If you reside in a single-family home, your property is likely directly metered and billed by local utility companies. Here’s how you can access and manage these bills through your Conservice account:

If you’re unsure whether you live in a single-family home, consult our article “Housing Type Overview - Understanding Conservice Billing” for clarification on the different housing types we bill for.

1. Accessing Provider Bills:

• Log in to your Conservice account at www.utilitiesinfo.com.
• Navigate to the bills page in one of two ways:
  • Click “View Current Bill” on the homepage under the “Bills” section.
  • Open the navigation bar by clicking the three lines in the upper left-hand corner and select “Bills.”
• Under “Select Historical Bills,” choose “Provider Bill” to view historical utility provider bills for your account.

2. Viewing and Managing Bills:

• Utility provider bills are listed by due date and specify the utility they pertain to.
• Click on a specific statement to view or download, or print the bill preview.

FAQs:

Q: Why can’t I see the “Provider Bill” option on my bills page?
A: The option is available only for single-family rental homes. If it’s not visible, you likely do not live in a single-family home. However, billing details are still provided on your monthly Conservice statements.

Q: Conservice is billing me for a utility, so why isn’t the provider bill listed?
A: This often happens with summary bills sent by utility providers to management companies for multiple properties. We can provide you with your portion of the bill upon request. Contact our customer service department for assistance.

Q: Why does the provider bill look like it was generated by Conservice?
A: Sometimes, utility providers don’t create regular monthly statements and send data directly to Conservice or require us to obtain it from their website. Rest assured, this information is still provided to you after conversion into a document by Conservice.

If you have further questions about provider bills, please Contact Us!

Related to

• Single Family

October 02, 2025 21:21