Leak/Meter Checklist

If you suspect a leak in your home, follow these steps to confirm:

1. Estimate Daily Usage
   • Use the Water Usage Calculator to estimate your daily water use.
2. Verify Readings
   • Compare your calculated usage with the daily readings on your Conservice account. For more details, see our Reading Your Meter Reads and Consumption article.
3. Check for Leaks
   • Bathrooms:
     • Look for wet spots on the floor, under sinks, and around pipes.
     • Check shower heads, tub faucets, and toilets for leaks.
     • Perform a dye test** on toilets by adding a few drops of food coloring to the tank. After 10-15 minutes, check the bowl for colored water.
   • Kitchen:
     • Inspect the fridge/freezer, under the sink, and the dishwasher for leaks or water damage.
     • Look for puddles or damp spots on the floor.
   • Utility/Laundry Rooms:
     • Check the water heater, washing machine, and sinks for leaks.
     • Look for puddles, damp spots, or water damage around appliances.
   • Outside:
     • Examine your yard for soggy spots.
     • Inspect exposed pipes for leaks or running water.
4. Report Issues
   • If you find a leak, report it to your property management’s maintenance department for repair. After repairs, contact us for further assistance.
5. Further Testing
   • If you still suspect a leak after checking, perform a bucket test. Refer to the attached document and video for instructions. Report your findings to Conservice.

** Dye Test: 

Add a few drops of food coloring to the tank of your toilet. Wait 10-15 minutes without flushing. Check the toilet bowl. If you see colored water, it indicates a leak in your toilet. 

• Bucket Test Guide.pdf300 KB

Updated November 05, 2025 14:44